Shipping
Enjoy complimentary Expedited Parcel Shipping within Canada (excluding some remote areas) on all merchandise orders $65 CAD and above, exclusive of tax. Each order will be accompanied by a tracking number for your convenience.
Shipping Costs & Delivery Times
Shipping Costs
Refer to your order and post-purchase notifications (email or mobile messages) for the latest information on shipping options and costs.
Shipping Method - CANADA
Region:
- Over $65 CAD: FREE (All Provinces)
- Under $65 CAD:
| Rate Name | Condition | Transit Time | Price |
|---|---|---|---|
| Standard | $65 and up | 3 to 9 business days | Free |
| Standard | 0kg–2kg | 3 to 9 business days | $14.90 CAD |
| Standard | 2kg–30kg | 3 to 9 business days | $21.90 CAD |
| Express | 0kg–2kg | 1 to 2 business days | $21.90 CAD |
Shipping Method - UNITED STATES
- Over $150 USD: FREE (All States)
- Under $150 USD:
| Rate Name | Condition | Transit Time | Price |
|---|---|---|---|
| Standard International | $150.00 and up | 4 to 8 business days | Free |
| Standard International | 0kg–0.5kg | 4 to 8 business days | $7.90 CAD |
| Standard International | 0.5kg–1.5kg | 4 to 8 business days | $19.90 CAD |
| Standard International | 1.5kg–30kg | 4 to 8 business days | $29.90 CAD |
| Express International | 0kg–1.5kg | 2 to 3 business days | $34.90 CAD |
(Remote Areas excluded. All prices are exclusive of taxes.)
(DINIQUE is not responsible for any fees charged at delivery.)
**Please note that our free shipping offer for orders over $65 or $150 for US applies only to standard shipping and not to express shipping options. If you have any questions or need further clarification, please don't hesitate to reach out. Thank you for your understanding.
Delivery Times
All orders ship Monday-Friday, excluding federal holidays within Canada. Processing times, ranging from 2-9 business days (holidays and special occasions may cause delays), are not included in shipping ETA.
While we strive to dispatch your items promptly, delivery times may vary due to factors such as:
- Shipping company processing times
- Customs examination (for items bound outside Canada)
- Delays caused by weather conditions, holidays, or unexpected events
For more accurate delivery times, please refer to the post-purchase email containing the tracking number. If you don't receive a confirmation email, check your spam folder or contact our customer support team for assistance. If the tracking number is absent from your confirmation email, reach out to our support team for further assistance.
Restricted Hazardous Items
Certain items, classified as hazardous materials (including aerosols and alcohol-based products), must be shipped via standard ground shipping due to air transport restrictions and regulations.
Tracking Orders
Once your order is ready for shipping, you will receive a shipment confirmation email. Most orders are shipped within 1-2 business days after placement. The email will include shipment details, your tracking number, and a link to the selected carrier's site.